PLC Customer Service Trip to the Gresham Hotel.

Last week the PLC class went to the Gresham Hotel on Dublin's O Connell St. We were studyng Customer Service and this was a fantastic place to learn about how a big company like this provides an excellent service for its customers.

The building itself was built in 1816 and has 301 rooms. Today it is an important part of Dublin city centre and we really enjoyed the trip.

By Danielle Lynch (PLC)